Returns

📌 All Sales Are Final

Please ensure that the size, color, and item you select are correct before completing your purchase. We do not accept returns or exchanges for change of mind or incorrect orders.

🔄 Returns & Exchanges (For Damaged Items Only)

We only accept returns or exchanges if the item arrives damaged or defective. To qualify:

🚨 We are not responsible for damages caused by shipping couriers. If your package arrives damaged externally (crushed box, torn packaging, wet items, etc.), please contact the courier directly to file a claim.

To qualify for a return/exchange:
✅ You must provide a clear unboxing video showing the damage upon opening the package.
✅ The item must be unused, unworn, and in its original condition & packaging.
✅ Requests must be made within 48 hours of receiving the item.

📌 How to Request a Return or Exchange

1️⃣ Take a clear unboxing video showing the damage.
2️⃣ Contact us at shop@synedofficial.com or via Instagram/Facebook with the video and your order details.
3️⃣ Once approved, we’ll provide return instructions.
4️⃣ If stock is available, we will send a replacement of the same item (same size & color). If unavailable, you may receive store credit.

🚨 No returns/exchanges will be accepted without a video proof of damage.

If you have any concerns, feel free to contact us at shop@synedofficial.com